About Us

brownfox was set up to address the needs of organisations who want to drive more profitable relationships with customers, clients and suppliers.

All our people have held senior positions in industry or professional services; we’re highly experienced in knowing what works in practice and how to get new ways of working, processes and systems to stick in the long term. We don’t believe in offering standard off the shelf packages: what we do is to apply our knowledge and experience to your unique situation to ensure you get the maximum benefit from our involvement.

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"brownfox have made a massive contribution to the success of our client programme. They have impacted not only in terms of revenue protection and growth - identifying an additional £10m potential revenues from existing clients - but particularly in helping to change the inward facing culture of the firm through real insights gained directly from our clients and the marketplace.

We have had a fantastic response from all clients involved in the programme with regular comments that they have not previously seen a programme of this depth from any of their other panel suppliers.

brownfox work closely with our individual relationship partners and client teams helping them to be better positioned with clients and to convert business opportunities as they arise.

"They are regularly invited to develop and lead workshops at our Partner conferences and contributes to policy and performance standards relating to the firm's client programme."

Head of Client Programmes, Regional firm

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"I used brownfox to help our client teams get under the skin of our top clients and to get a better understanding of the client's expectations of us as their legal advisers. Our Partners were impressed with the way in which they used their knowledge and understanding of professional services to skilfully address issues with clients that for the client partners were taboo. Feedback from the clients was also very positive. All were impressed with their professionalism and unobtrusive style and approach. The feedback obtained has been used to very positive advantage."

Market Director, London firm